Seller's FAQ - Trends Kart 24

Seller's Questions

How do I become a vendor on your platform ?

You can become a vendor by registering on our website. Go to the Vendor Registration page, fill in the necessary details, and submit the required documents. Our team will review your application and reach out within a few business days.

What are the fees for selling on the platform ?

We charge a small commission on each sale made through our platform. Detailed information about fees and commission rates can be found in our Vendor Terms & Conditions or by contacting our support team.

What documents are required to register as a vendor ?

You’ll need to provide a government-issued ID, business registration certificate, GST number, and bank details. Additional documents may be requested based on the product category.

How do I list products on the platform ?

Once registered, you can log in to your vendor dashboard to add products. Each listing requires product details, images, pricing, and inventory information.

What is the process for receiving payments ?

Payments are processed on a bi-weekly basis. After each sale, payments (minus commission) are transferred to your registered bank account. You’ll receive a detailed statement for each payment cycle.

What support do you provide for vendors ?

We offer dedicated support through email, chat, and phone for any issues or questions. Additionally, we have a knowledge base and resources to help you succeed on our platform.

What I will do if my city is missing from vendor registration page ?

Please email us at support@trendskart24.com or call us/WhatsApp at 91-832 779 1310. We will add your city as soon as possible.

Can you help us for vendor registration ?

Yes. you can contact our support team. They can help you. For support email us at support@trendskart24.com or call us/WhatsApp at 91-832 779 1310. We will add your city as soon as possible.

How are returns and refunds handled ?

Our platform has a customer-friendly return policy. Returned items are sent back to the vendor, and refunds are processed according to our policy guidelines. Vendors are notified about returns.

What happens if there is an issue with my product listing ?

You can make necessary edits or contact our support team. We are always to help you.

Can I advertise or promote my products ?

Yes, we offer several advertising options, including featured listings and sponsored placements. Contact our vendor support team to learn more about promotional packages.

How do I get in touch with vendor support ?

You can email us at support@trendskart24.com or call us at 91-832 779 1310.

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